Privacy Policy

SMART TOOLS privacy policy for customers.

1. Introduction

Welcome to SmartLifeskills.ai (home of the Smart Skills Passport) and tools.smartlifeskills.ai (home of SMART TOOLS) (hereafter referred to as "the services"). We are committed to protecting the privacy of all visitors to our website. This Privacy Policy outlines the type of information we collect and how we use and protect it.

2. Information Collected

We may collect the following types of information:

  • Personal data such as name, email address, geo-location, and payment information.
  • Non-personal data such as browser type, device type, and IP address.
  • Data related to user interactions with our site, such as pages viewed and links clicked.

For payments & invoicing: When you move from a free trial to a paying customer, we will collect your payment information to send it to our provider Stripe, Inc. We will never save or put your payments information to a database or on our own servers. It is only our payment provider Stripe, Inc that will save and collect the payment related information.

SMART TOOLS Logging and history events: Once you become a SMART TOOLS user we will monitor your usage, and log any requests you will submit to our service. All those logs captured by the SMART TOOLS service ('https://tools.smartlifeskills.ai'), may include IP address, geolocalization information, browser type, computer type, country etc. The logs are saved and accessible during a one month period, then backed up to our provider Amazon web services Inc. Those logs will be saved for 1 year ('One year') and will be automatically destroyed after 1 year.

3. Use of Information

The information we collect may be used to:

  • Give access to the services.
  • Prevent and fight fraud.
  • Launch / inform of new services.
  • Process transactions.
  • Send periodic emails.
  • Improve our website and services.
  • Serve relevant advertisements.

4. Rights Over Your Data

  1. Right to Access: If you have an account on SmartLifeskills.ai, or have left comments or reviews, you have the right to request a copy of the personal data we hold about you, including any data you have provided to us. Upon request, we will provide you with an exported file of your personal data.
  2. Right to Erasure: You can request that we erase any personal data we hold about you. This does not include any data we are required to retain for administrative, legal, or security purposes.
  3. Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to have it rectified.
  4. Right to Object: You have the right to object to the processing of your personal data under certain circumstances, such as for direct marketing purposes.
  5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance from us.

To exercise any of these rights, please contact us using the contact details provided in this policy. We will respond to your request within a reasonable timeframe.

5. Cookies and Web Beacons

We use cookies to enhance your experience, gather general visitor information, and track visits to our website. Web beacons, also known as clear GIFs or single-pixel GIFs, track your use of our website and enable us to improve its functionality.

6. Google Search Ads

SmartLifeskills.ai utilizes Google's advertising services to promote our website and services on Google search results. By interacting with our ads, Google may use cookies to track user behavior for the purposes of improving ad performance and user experience. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy. Users can set their advertising preferences and opt out of personalized advertising by visiting the Google Ad Preferences page.

7. Bing Search Ads

We utilize Bing Search Ads, a service provided by Microsoft, to promote our services on the Bing search engine and its partner websites. Bing Search Ads uses cookies and other tracking technologies to show ads based on your prior visits to our website and your search queries on Bing. Microsoft's advertising use of this data is subject to its own privacy policies. If you want to opt out of Bing's personalized ads, you can do so by visiting Microsoft's opt-out page. Please note that even if you opt out of personalized ads, you may still see ads based on factors such as your general location derived from your IP address, your browser type, and your search queries. For more information about how Microsoft handles your data and how to opt-out, please visit the Microsoft Privacy Statement.

8. Google Adsense

Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.

Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings.

Google Adsense may also serve third party ads via their network. You can see a list of these networks here:

https://support.google.com/admanager/answer/94149

Use the links there to locate the exact 3rd party advertisers Google works with, plus links to the 3rd party websites in order to opt out of their cookies, if you want to do that.

Alternatively, you can opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info.

9. Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information. Sensitive data, like credit card information, is encrypted and transmitted securely.

10. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties that assist us in operating our website or conducting our business, as long as they agree to keep this information confidential.

11. Third-Party Links

Occasionally, we may include links to third-party sites on our website. These sites have separate privacy policies, and we are not responsible for their content or activities.

12. Consent

By using our site, you consent to our website's Privacy Policy.

13. GDPR

All data processor providers have been checked to be GDPR-compliant (Cloudflare, OVH, Stripe). All SMART TOOLS’s data is held on servers hosted in the United States. Servers are hosted by OVH (a french-based company).

The GDPR regulation can be reduced to 8 important points. For each point, we explain how SMART TOOLS handles its compliance. If we did not answer your questions, you can still contact us and drop us a chat or email.

Right to be informed: we clearly inform our users about the use that will be made of their data.

Right of access: our users can access all their data, without restriction.

Right of rectification: it's as simple as contacting us, we'll process all your rectification queries.

Right of erasure: it's as simple as contacting us, we'll process all your erasure queries.

Right to restrict processing: we don't process the data of our customers (and our customers end-users).

Right to data portability: our users may contact us anytime if they wish to get an export of their data (this may take time, however, as the data is fragmented amongst multiple isolated data-stores).

Right to object: we handle all requests on this matter from our users and users' end-users (contact us).

Right not to be subject to automated decision-making including profiling: we don't do that (and never will)

14. Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contact Us

For any questions regarding this Privacy Policy, please contact us.

Written by
SMART TOOLS Team

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